Client Services

AM/AA's Client Services program offers multiple services and referrals to clients. AM/AA directly provides the following:

• Spanish/English translation for all services
• Individual guidance and support to clients, friends, relatives,companions and children
• Advice on how life must change when living with HIV or AIDS
• Assistance in application for federal, state and local programs.
• Housing Program Referrals
• Emergency Financial Assistance

Other Services:

• Assistance in Budgeting and Housing Decisions
• Referral for home medical supplies (i.e. walkers, wheelchairs, etc.)
• Food and non-food pantry items
• Dietary supplements
• Transportation/bus tokens
• Mentor Program
• Pharmaceutical emergency medication, trials and compassionate use programs application assistance

AIDS Ministries/AIDS Assist currently operates five different housing programs. All programs are open to any HIV+ or AIDS infected client based on need and income status.

Emergency Shelter Grant (ESG): Provides transitional shelter. ESG also offers emergency support for homelessness prevention.

Supportive Housing program: Available in St. Joseph County, tenants may remain in their units for two years. This program is not permanent housing, but rather supports the client/family until permanent housing can be located. Supportive services are available along with rental assistance. The tenant signs the lease and AM/AA pays a subsidy, based on the client's income, to the landlord. The tenant is responsible for the remainder of the rent and the utilities.

HOPWA or Housing Opportunities for People with AIDS: Clients may remain in the program for two years; rental assistance is provided on a  monthly basis. AM/AA is the lead agency in a six-county area for dispersing these funds.

Permanent Supportive Housing: This program serves families & individuals in the Elkhart area. Low-income housing and supportive services are provided on a more long-term basis for those in need. 

Substance Abuse Program:

• Substance Abuse Aftercare Group
• Special Populations Support Program for Substance Abuse
• Substance Abuse Assessment and Referral

Privacy Practices: For full details, you may view our policies here. You will need a PDF file reader installed such as Adobe Acrobat.

***In addition to these services, AM/AA advocates on behalf of its clients for other housing programs such as Section 8 and programs through the Public Housing Authority.